Reviews

Excellent
4.9
Nathan D.
Nathan D.
Three guys loaded a 26' U-Haul truck to the gills in an hour and forty five minutes. At the end of the move, even though we used our truck and not theirs, the only things that didn't make it were some cups we didn't properly pack in the box they were in. Very quick, professional, and excellent service.
Response from the owner: Happy we could help Nathan!
Dave H.
Dave H.
The staff was courteous, efficient and experienced. They took all the stress out of the move and went above and beyond to be careful and safe with all my stuff. A+
Response from the owner: Thanks, Dave! We are happy that we relieved the stress of moving for you. Have a blessed week!
Mark C.
Mark C.
Kind, professional, efficient, punctual, and affordable. They gave us a reasonable estimate for our cross country move, and we couldn’t have asked for anything better. Mike and his crew were great!
Response from the owner: Thank you, Mark! We are happy to help! Thanks for trusting us with your long distance move.
Evelyn H.
Evelyn H.
A Better Way Moving and Storage did an excellent job of moving us from IN to NC. They were amenable to all our requests…from wrapping and boxing everything for us to storing our furniture for a day in between so we could get to our new place a day before them. When we couldn’t fit all our furniture into our new apartment, they took our excess furniture back to IN and donated it to a charitable organization. On the day of moving, the new owner wanted to get in midday and to make that happen A Better Way hired an extra man and they were done by 11am instead of noon. Their price was quite reasonable, too, and while we paid half of the estimate upfront, the balance came in under a good deal less than expected. The couple who moved us also did an unbelievably fast job of unpacking everything and taking all the boxes and paper away. We highly recommend this moving company and was so glad our realtor recommended them!
Response from the owner: Evelyn, thank you so much for your kind review. We are happy that you were pleased with your service! Our team loves lightening the load of all of our clients and exceed expectations. Thank you!
Heather K.
Heather K.
This is the third time we have used A Better Way to move us, and, as usual, the experience was excellent! JD, Cain, and Joseph went above and beyond to accommodate our needs, and were super friendly, efficient, and thorough. 100% recommend!!!
Response from the owner: Heather, thank you for continuing to trust us with your moves! We love when our clients come back. We appreciate you!
Judith G.
Judith G.
A Better Way moved me from Plainfield IN down to Mitchell. What an amazing crew! Professional, kind, efficient, kind, hard working, kind, quick, did I say kind? I highly recommend them. Their name says it all.....A Better Way. A big thank you from Judy.
R
R
These movers were outstanding. They were transparent with pricing and prompt with communication before the move. On the day of the move, Mike, Terry and Skylar were very professional and completed the move as smoothly as we could’ve asked for. Highly recommend them!
Response from the owner: Thank you so much, R! We are glad that we exceeded your expectations. Have a blessed day!
Susan W.
Susan W.
This company provided us with a move from one apartment to another for my mother. The first move did not go off so great. We ended up giving the owner a call. He called us back promptly after we left message. He also took responsibility for what had happened and assured us it was going to be completely taken care of. Which he did. The team came out and was very kind and fixed the situation. He followed up with everyone to make sure that everyone was satisfied. We were. We would recommend them as well as use them again if we needed to.
Response from the owner: Hello Susan, we are so sorry that we missed the mark on a portion of the move. We are thankful that we had the chance to redeem ourselves. We are super thankful for your business and look forward to relocating you next time!
Jon H.
Jon H.
Randy, we thank you for sending two fine young men today to move office furniture to our home library. Chris n Cassie were finished in record time with the whole move flawlessly and without an incident. Perfectly delighted with everything. We have used you for years and would never change. Jon
Response from the owner: Thank you, Jon! We appreciate your continued trust. It's always a great time!
Steve M.
Steve M.
They moved my new piano for me. Excellent job. I'd hire them again in a heartbeat.
Response from the owner: Thanks, Steve! Glad we were able to help!
P B.
P B.
Thank you for making the moving process so smooth and easy. I would gladly use your company again. Mike and Julie were an amazing moving crew.
Response from the owner: Thank you, P. Burton! Happy we could make moving an enjoyable experience for you!
Ally W.
Ally W.
A Better Way Moving and storage is the way to go for a move! This is the 2nd move we used them for to move my mother from Chicago to Seattle! Everything was just as we had packed it! The communication was awesome with Randy the owner and Jake, the driver. We were so pleased, we used them for another move a few years later. This time from Seattle to ST. Louis! They even shipped our car. Cant say enough great this about this team.
Response from the owner: Thank you, Ally! We are very honored that you chose us to move your mom.
Harriet K.
Harriet K.
I’ve used this company several times and have even used them for storage for 7 months. They are great. And I plan on using them again next spring!
Response from the owner: Harriet, thank you for your continued support! Have a blessed day!
T W
T W
Our crew (#6)? were super polite, curtious, professional, good humored and quick. Would definitely recommend. Thanks again Chris, Cain and Jeff!
Response from the owner: Anytime! So happy that we could help!
Alexander C.
Alexander C.
Incredibly smooth move from Bloomington to Cincinnati. Better way team started at 8 and had me finished by noon. Nothing damaged, was a super smooth transition!
Response from the owner: Alexander, very glad we could make this moving process for you so quick and easy!
Paula S.
Paula S.
Moved me to Indianapolis.Terry, James and Skilar were fantastic. Then the next week, Randy, Garret and Steve removed furniture I wasn't able to take with me. All of these men were professional and fast. You guys are amazing. Thank you.
Response from the owner: Thank you, Paula. Glad we were able to help you!
Christine W.
Christine W.
We could not be happier with this company. We have used a Better Way now for three moves, two local and a regional move. On this most recent move, we had exceptional service: prompt arrival, quick loading, and flawless dissembly and assembly. The men who assisted were friendly and helpful, and the company is run by a stand-up guy. We will absolutely be using them for our next move.
Response from the owner: Christine, we are so thankful for your consistent business and all of your kind words. We look forward to working with you next time!
Julia D A.
Julia D A.
I have hired A Better Way Moving and Storage three times now. I have had a positive experience each time! The first two times I hired them to move a single large object — a piano, then a large capacity refrigerator. Both were handled expertly with care to ensure my floors and doorways did not suffer any damage. Because of my past experiences, I decided to hire them to help move my daughter into her apartment at IU and move a treadmill from our garage into our basement. Best money I have ever spent! Cain and Randy from A Better Way did a great job moving all the big furniture efficiently, despite having to navigate stairs and tight spaces without damaging the furniture or the walls/floors. Plus, they were really nice guys. I would certainly hire them again!
Response from the owner: Julia, Thank you for your continued support and trust, we appreciate you! It means a lot that you trust our services and our staff.
Adamant1
Adamant1
Perfect moving experience. Efficient moving with great care taken. Couldn’t be more happy
Response from the owner: We are very happy that you were please with the services.
Jane C.
Jane C.
Hired to do some interior moving, guys were on time, friendly, polite and professional. Finished in no time at all. 10/10 would call these guys again.
Response from the owner: Thank you, Jane! Glad we were able to help!
Rebecca V.
Rebecca V.
Since I had a month gap between my leases, I needed to move my belongings into storage before moving into my new house. A Better Way took care of both moves and the storage so I didn't need to worry about coordinating storage and the moves. The movers were very punctual, polite, and professional. My contact for scheduling and billing was responsive and considerate. Thank you!
Response from the owner: We are so happy that we were able to help you during that busy time! Thank you, Rebecca!
B H.
B H.
A crew showed up to move a very large refrigerator into our home. They were punctual, polite, friendly, careful, and worked efficiently as a team. I highly recommend them!
Response from the owner: Thank you for taking the time to leave us such a kind review! Have a blessed day.
Lesley Larimer S.
Lesley Larimer S.
I first want to thank Randy for helping us in a huge bind on a 106 degree day ! Chris and Tyrus were incredible and efficient and went above and beyond! I can't say enough about a job well done and with great attitudes! You guys rock!!!
Karla K.
Karla K.
This hard-working crew deserves a shout out for the care they take and how hard they work! We’ve used them numerous times over the years and will continue to ONLY use A Better Way! Thanks team!
Response from the owner: Thank you, Karla. We appreciate your loyal business and look forward to working with you in the future!
Dorena P.
Dorena P.
Chris W., Tyrus and Terry H. were professional and made sure we were happy with their service.I would highly recommend this company.
Response from the owner: Thank you, Dorena! Have a great day!
Walt W.
Walt W.
We had a terrific experience with Better Way Moving in Bloomington, Indiana. The movers were prompt, polite and professional. They were responsive to our needs and wasted no time getting our rental truck loaded.While there was a minor glitch with the billing, the issue was resolved quickly and easily over the phone. Overall, the rates were reasonable.The truck was packed perfectly, and everything arrived in the condition it was in when it went on the truck—no shifting and no breakage.We highly recommendBetter Way Moving.
Response from the owner: Thank you for your honest review Walt and for trusting us with your belongings.
Jason C.
Jason C.
I have used this team for two moves, and also stored my furniture for almost two years with them, and everything about this company is top notch. Fantastic people to talk to, the movers were extremely polite and efficient, I really can’t say enough about how great this company is! I will never go anywhere else for my moving and storage needs, and recommend them to everyone.
Chad R.
Chad R.
A great company. Randy and crew are solid folks.
Response from the owner: Thank you, Chad, we appreciate that!
Katie F.
Katie F.
Jeff and 2 other gentlemen can. They were prompt, very careful, polite, quick, and this company is so much more affordable than other movers. I would highly recommend
Response from the owner: Katie, thank you for your kind words! We love happy clients.
Terry L.
Terry L.
I moved my entire household (including a baby grand) out of state to Cincinnati. The entire experience was first rate. Over a two day period, there were a total of 5 guys (3 at a time) and every one of them was polite, hard working and professional. They worked very fast (but efficient) and because of that, the entire process came in way under what I had budgeted. Nothing was damaged, and everything was inventoried and tagged (partly because of crossing state lines). Arranging and scheduling was also a breeze, and the estimate they gave me was almost exactly right (within $25 of the actual cost). I couldn't recommend them highly enough; especially considering the piano, which requires special care and handling.
Response from the owner: Thank you, Terry! We love exceeding our client's expectations in every aspect of the moving process.
Bill D.
Bill D.
I had a great experience with the guys doing the move - Dale, Robert, Sturgis, Theo, and Nathan G.They completed their work must faster than I could imagine, with great care, and a smile on every face.
Response from the owner: Thank you, Bill! We are so happy that you enjoyed your experience.
Dan W.
Dan W.
From rural, southern Indiana to northern Minnesota, these guys picked up our piano on short notice and delivered only 11 days later. Chris and Randy had it unwrapped and set up in minutes. Professional, prompt, friendly, and at a reasonable cost. This was a good choice!
Response from the owner: Thank you, Dan. Happy we could help you with your piano!
Lucy F.
Lucy F.
I'll always use A Better Way. They are so careful with my furniture. Do yourself a favor, call them for your next move, or even if you need something heavy lifted or moved at home.
Response from the owner: Thank you, Lucy! We are happy to help. We hope that you have a great day!
SUE O.
SUE O.
Great job!!
Response from the owner: Thank you, Sue! Have a blessed day!
Amy C.
Amy C.
After a 15 hour move with a 26 foot Uhaul we were exhausted and needed help unloading..Better Way not only fit me in last minute to unload..they were also fast and super friendly..only took an hour and a half to unload including going upstairs..thank you so much!!!
Response from the owner: Amy, Thank you so much for trusting us to move your belongings. We are happy to help!
Jennifer R.
Jennifer R.
I hired this crew to move my elderly parents. The crew was professional, hard working, kind, respectful, polite and so patient. They took great care of packing and moving all of my parents' personal belongings. I am beyond grateful for the great care they took of my parents during the move, which is such a stressful and overwhelming process. Randy was incredibly responsive to my e-mails and even offered to move my parents' move date to a new day in which the weather was more cooperative. I HIGHLY recommend this company. I assure you....you will not be disappointed!!!
Response from the owner: Jennifer, Thank you for your heartfelt review! We enjoyed moving your parents and hope that your parents are settling into their new place.
ALICE L.
ALICE L.
Professional, took great care with the wrapping and moving furniture and we’re very kind to work with.
Response from the owner: Alice, thank you for your kind words! We love when our clients have a great experience.
Ly W.
Ly W.
In both specialized commercial moving needs and residential moves, we have had excellent moving experiences with great communication. Thank you!
Response from the owner: We are glad that you enjoyed your moving services, Ly. Thank you!
Megan Y.
Megan Y.
We hired this crew to move our piano and I am beyond impressed with their teamwork, coordination and level of care they took on our grand piano. This was by far the easiest piano move we have ever experienced. HIGHLY RECOMMENDED!
Response from the owner: Megan, we are so happy that you loved our services! We love taking care of our customers.
Clare T.
Clare T.
The team did an amazing job with our inter-state move. They were efficient, but also careful - everything arrived unharmed. I appreciated that they were equally careful with every item, from important heirlooms to cheap IKEA bookshelves. The final bill was consistent with the original quote. We would definitely recommend this company to anyone.
Response from the owner: Thank you, Clare! It's great to hear that you were pleased with your move. Thank you for choosing us!
Amanda Davis B.
Amanda Davis B.
I’ve moved with them 3x now and am impressed every time.
Response from the owner: Thank you, Amanda!We love giving returning clients a service they can count on.
Abby F.
Abby F.
So kind, thoughtful and fun! They answered any questions I had and made the moving process a little more enjoyable! Thank You, A Better Way!
Response from the owner: Abby, we are so pleased to know that your moving experience was such a success!
Backwoods R.
Backwoods R.
Great crew and very professional
Response from the owner: Thank you, Backwoods Restoration!
Rhea C.
Rhea C.
They were great highly recommend
Response from the owner: Thank you so much!
Kylie T.
Kylie T.
I was very nervous for my big move knowing how much stuff I had to transport to the new place, and was referred to Better Way from a coworker. Of course it was raining cats and dogs the morning of the move, but the men who showed up had such positive attitudes, were incredibly motivated to get started no matter the weather, and kept me updated/asked questions when necessary. They loaded up my 3300 sq ft house in less than 2 hours. The move into the new place went just as smoothly as the move out, very well thought out, handled all my belongings with grace, and let me make the decisions on where things went. The entire process took less than 4 hours, I couldn’t have asked for an easier day. I will refer this company to anyone I know that has a move coming up. 10/10 in my book, can’t say enough good things!
Response from the owner: Thank you, Kylie! We know moving can be so challenging especially with inclement weather, we were so happy to take that ease off of you!
Chris M.
Chris M.
Chris and Randy came out on a miserable day of weather, got everything loaded and delivered safely and without a scratch. Clean truck, clean crew, great job getting in and out quickly. This is our go-to team from now on.
Response from the owner: That is awesome Chris! We are so glad that you enjoyed the service! Have a blessed day.
Isabella B.
Isabella B.
Gwen R.
Gwen R.
We couldn't have asked for a better crew of movers. They worked quickly and were very conscientious to move each piece of furniture as if it were their own. This team worked very well together. Great personalities. Made our move so much easier. Highly recommend this company.
Response from the owner: Thank you, Gwen! We love when we can make our clients' day!
Johanna H.
Johanna H.
I'm so thankful for these guys today, as they helped me move so much stuff from our 20x10 storage unit into our new home. You hear horror stories about moving companies all the time, but these guys are different. They made moving so much fun with their jokes and stories, while still working efficiently and professionally to get the job done. Best of all, they worked quickly enough to bill us less than the estimate they gave. I was pleasantly surprised. Thank you so much!
Shelli H.
Shelli H.
If you ever need movers in the Bloomington area, I highly recommend A Better Way Moving & Storage. Brian, Chris & Jeff were polite, funny & efficient. In & out in 2½ hours & it only cost $380. When/if we move again, we will definitely call them. Thanks guys!!!
Melissa T.
Melissa T.
These guys are awesome! Showed up bright and early on the day and moved quickly. They were so kind and professional. Definitely made my move much easier. Highly recommend.
Roslyn P.
Roslyn P.
Yes yes they are great. Fast efficient courteous gentle with furniture. I can't say enough good things about them. Very reasonable. Wonderful company!!
Pat Anderson D.
Pat Anderson D.
My mother’s moving experience from Bloomington IN to Franklin TN with A BETTER WAY MOVING AND STORAGE was wonderful. They were very honest, accommodating and reassuring. The movers were pleasant and very competent to work with. She highly recommends the company.
Meghan S.
Meghan S.
I highly recommend A Better Way Moving and Storage. From start to finish, they were very professional and responsive. They were the most reasonable estimate I received and they did a terrific job loading our very heavy, upright, antique piano.
Additionally, Randy went above and beyond to help me locate movers to unload our piano (in Southern IL). I was very impressed by Randy and his team. You will be in wonderful hands with this company!
John E.
John E.
Tremendous job on recent move. I have utilized there services 3 different moves, and they have been incredibly effective and reliable.
Jennifer P.
Jennifer P.
Great experience with A Better Way for our recent move. The crew was polite and respectful. Recommend!
Marc P.
Marc P.
This is my third experience with A Better Way over the years. Randy and his team are communicative and respond quickly to questions and estimate requests leading up to moving day. His crews have always been polite, prompt, quick and careful with belongings. I would recommend them 100 times over for your next move. Thanks again for making what can certainly be a stressful experience go seamlessly time and time again. Always #1 in my book.
Craig T.
Craig T.
Great experience with moving to my new home. The movers were courteous. Put all the furniture where I wanted. Were very careful when packing the furniture in the truck. Nothing damaged in the move. Highly recommend
Chris W.
Chris W.
Had a great experience with Better Way. The guys arrived promptly on time, were very courteous and professional, and took great care with our items. Would definitely recommend!
Bonita B.
Bonita B.
An awesome company . They go above and beyond to help you.
Thomas B.
Thomas B.
Polite and professional. Would recommend to anyone who is moving local or out of the state. Excellent Storage facilities.
David L. C.
David L. C.
I recommend this company because I haven’t just used ALL 3 LOCAL MOVING COMPANIES but I have worked for and with all 3. On and off I worked for A Better Way for 12 years. What I can say is this company is as professional as it can get. They truly treat your items with more care than their own things. Their employees are each individually driven and motivated with self pride in doing the best job they can and to be as polite and protective as they can. Their employees most of all are trustworthy, and the company is more than just competitive. In my opinion there is no other to hire. They are the most affordable and highest quality choice you can go with to move your belongings from place to place.
Jay C.
Jay C.
strong hearted small but growing fast family of a moving company all good people and no worries when it comes to your furniture your in good hands with A Better way moving
Heidi B.
Heidi B.
Professional and courteous! This company was amazing!
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